If You're An Order Taker, You're Not A Salesman
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
If You're An Order Taker, You're Not A Salesman
-
Narrated by:
-
By:
About this listen
[1:20] Mike explains the difference between an order taker and a true salesperson, emphasizing that real sales requires asking questions and guiding the customer.
[3:50] The group discusses how strong sales starts with listening, not talking, and why understanding the customer’s real problem is key.
[6:40] Mike compares sales to investigative journalism, highlighting the importance of asking the right questions to uncover what the customer actually needs.
[10:15] Mike explains why “the customer is not the foreman,” and how professionals must lead the process instead of letting customers dictate the solution.
[14:30] The episode wraps up with advice on building confidence in sales, focusing on relationships, and learning from every interaction.
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.