How to Improve Your Client Journey to Receive More Referrals
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How to Improve Your Client Journey to Receive More Referrals
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About this listen
If you’re doing great work but not seeing a steady stream of referrals, your client journey could be the missing link.
Accounting firm owners often focus on compliance tasks, but overlook the strategic steps that turn satisfied clients into loyal advocates.
In this episode, I’m joined by Kenny Harper of Growth Amplifiers to unpack what a powerful client journey looks like and how to make it work for your firm’s growth.
You’ll discover:
✔️ Improve your client experience to increase referrals
✔️ Apply client journey strategies to grow your firm
✔️ Build client loyalty without working more hours
These insights will help you stop leaving revenue on the table and start creating systems that drive long-term success. Kenny shares real examples and quick wins you can implement now.
Learn more about Growth Amplifiers: https://growthamplifiers.com
📘 Download the Get Paid What You’re Worth e-book (FREE): https://businesssuccesssolution.com/worth
🎧 Subscribe to the podcast: https://podcasters.spotify.com/pod/show/loren-fogelman2