The internet and social media are powerful and indispensable tools in daily life, but at the same time, they can be harmful to our mental health.

With Clinical Neuropsychologist, Dr Rodney Stewart, who we first had on the Podcast in 2019, we discuss the mental health challenges that have been emerging due to extensive digital technology use, including:

* the types of mental health challenges people have been experiencing since we last spoke;

* the impact of the COVID-19 pandemic on internet use and our mental health;

* whether our digital life will become more important than our real life; and

* key signs that someone has a problematic relationship with social media or the internet.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------

We revisit a conversation we had in 2023 with Pinaman Owusu-Banahane, the Founder and CEO of ADJOAA, a curated multi-brand online marketplace specialising in premium and sustainable fashion and lifestyle products made by African designers and Black-owned businesses.

Pinaman shares her journey as a young Ghanaian woman who emigrated but found her way back home again, determined to establish a tech business that would uplift fashion designers and artisans across the Continent to improve their livelihood and promote the use of sustainable practices. During our conversation, Pinaman answers questions on, among other things:

* why she launched ADJOAA and the problem it is trying to solve;

* the entrepreneurial and start-up space in Ghana;

* the successes ADJOAA has been able to realise to date; and

* the challenges of creating an online marketplace that connects Africa to the World.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------

The recently concluded UWI Five Islands AI Research Conference has become the leading AI event in the Caribbean region. We are once again joined by Dr Curtis Charles, one of the main drivers of the event, for a recap in which he shares, among other things:

* his overall thoughts on the conference;

* valuable learnings or takeaways from the event;

* possible reasons female attendance far exceeded males; and

* on a separate note, why he has been calling on the region to “creolise AI”.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------

In our August 2025 Community Chat, and with members of the Caribbean tech community, Financial and Impact Innovator, Digital Economist and Digital Transformation Expert, Telly Valerie Onu, who is based in Saint Kitts and Nevis, and IT Specialist, Researcher and Digital Analyst, Matthew Cowen, who is based in Martinique, the panel discusses:

* cyberlibertarianism;

* the impact of ubiquitous ready-to-hand video recording devices on our societies, and

* digital colonialism.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------

Nigel Cassimire, the Deputy Secretary General of the Caribbean Telecommunications Union and Coordinator of the Caribbean Internet Governance Forum (CIGF), joins us once again to provide an update on the Internet Governance space and the 21st staging of the CIGF, which will be held from 20—22 August 2024 in Varadero, Cuba.

During our conversation, we discussed:

* how Internet Governance and the conversations on IG have been evolving;

* the most prominent or topical issues in the IG space currently;

* the likely focus areas of the upcoming CIGF; and

* whether there are any specific issues the Caribbean region ought to be focusing on.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------

At the forefront of an organisation’s relationship with its customers, the customer service department is not only critical in leading that engagement but also in driving business efficiency and effectiveness.

With Michael Mullings, the CEO of ChatFlow, a Software as a Service company providing sentiment-aware customer support, Michael discusses, among other things:

* how he got from BPO to becoming a tech entrepreneur;

* the problem ChatFlow is trying to solve;

* the factors that contribute to customer satisfaction; and

* the advice he would give his younger self.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------

In the third instalment in our Expert Insights series on cyber threats and security for 2025, we are joined by Lieutenant Colonel (Retired) Godphey Sterling, the head of the Jamaica Cyber Incident Response Team (JaCIRT).

Our conversation with Colonel Sterling covers, among other things:

* how JaCIRT operates and the attitude towards cybersecurity (and the CIRT) in Jamaica;

* the cyber threat landscape in Jamaica;

* the challenge of maintaining a uniform level of security across large organisations or bodies; and

* what Colonel Sterling means by “security by obscurity”.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------

The AI for Good Global Summit 2025 and the World Summit on the Information Society (WSIS)+20 High-Level Event 2025 are two major events in this year’s AI calendar. In this episode, we are joined by Christopher Reckord, the Chairman of Jamaica’s National Artificial Intelligence Task Force, who attended both events. We discuss, among other things:

* specific objectives or goals he had in attending the events;

* valuable takeaways he had;

* the current posture on AI governance; and

* topics or issues debated that should have more visibility in the Caribbean region.

The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/)

Enjoyed the episode? Do rate the show and leave us a review!

Also, connect with us on:

Facebook – https://www.facebook.com/ICTPulse/

Instagram – https://www.instagram.com/ictpulse/

Twitter – https://twitter.com/ICTPulse

LinkedIn – https://www.linkedin.com/company/3745954/admin/

Join our mailing list: http://eepurl.com/qnUtj

Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell

Podcast editing support: Mayra Bonilla Lopez

---------------