You can’t prevent every leak. But you can avoid calling your contractor at 2 a.m.

In today’s episode, Denise talks with Chris Boortz, Principal at ASR Companies, Inc., about what really goes wrong in HOA construction and what to do about it. From flooded units to million-dollar repairs, Chris shares his best advice for staying ahead of emergencies, assembling the right project team, and making sure communication doesn’t fall through the cracks.

Timestamps:

(00:00) Intro

(02:39) Proactive vs. reactive maintenance

(04:00) The importance of team collaboration

(05:28) Handling chaotic emergencies

(08:08) The value of contractor relationships

(09:20) Evolving bidding practices

(16:22) Effective communication strategies

(17:09) Weekly updates and community feedback

(18:33) A checklist for successful major projects

(19:23) Understanding project budgeting and team selection

(20:39) Community communication and budget finalization

(22:41) Handling unexpected issues and litigation

(34:17) A creative solution that saved time and money

Connect with our guest:

Chris Boortz on LinkedIn: https://www.linkedin.com/in/chris-boortz-498b6429/

Learn more about ASR Companies: https://www.asrcompanies.com

Connect with me:

Denise Haas on LinkedIn: https://www.linkedin.com/in/denise-haas-aa908219/

Learn more about Five Keys: https://www.fivekeyscm.com/