How Berlin's mobility super app balances regulation, fraud, and seamless UX
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
How Berlin's mobility super app balances regulation, fraud, and seamless UX
-
Narrated by:
-
By:
About this listen
How do you keep onboarding fast when regulation is strict and fraud keeps evolving? In this episode, Claudia Sikora, Team Lead at BVG Jelbi, shares how Berlin's all-in-one mobility app balances compliance, fraud prevention, and a seamless user experience at scale. From verifying drivers' licenses to adapting to AI-driven fraud, we explore what it really takes to build trust in modern mobility platforms.
[00:17] Introduction [00:47] Claudia Sikora and the Jelbi Journey [02:22] A comprehensive mobility solution [04:25] Partnership with Veriff: compliance and verification [08:55] Balancing security and user experience [13:27] Evolving fraud trends in mobility [17:43] The role of regulation in mobility [20:05] Future of digital identity in mobility [22:05] Advice for new mobility platforms *BVG Jelbi launched in 2019, they will be celebrating their 7th anniversary later this year.
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.