How A Smart CRM Process Can Increase Revenue and Customer Satisfaction
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How A Smart CRM Process Can Increase Revenue and Customer Satisfaction
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About this listen
Being the leader of my own marketing agency has taught me firsthand just how quickly market trends can shift. The consumers of yesterday, are not the same consumers of today.
Your customers and clients expect a personalized experience that is carefully tailored to their individual interests. And, in order to effectively meet these expectations, you need to understand the needs and wants of your target audience, and how you can cater to their demands better than your competition.
In today’s episode, we will explore the topic of CRM, short for, Customer Relationship Management. We’ll cover all the bases––what it is, why so many modern-day companies are using CRM software to engage with their target audience, and how you can use your CRM to run a successful customer-oriented business.
Let’s dive in and figure it out together!
Subscribe to Figuring It Out: https://podcasts.apple.com/us/podcast/figuring-it-out/id1529925981?uo=4
My site: http://kevin-england.com/
My agency: https://vonazon.com/