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The guys welcome in Rick Koester, senior technical field trainer North Americas for the Ariston Group and NTI Boilers. Recently, Rick joined NTI Boilers and the Ariston Group and is currently focused on the launch of the company’s new Air to Water Heat Pump. He started as a service tech, then to the rep side to where he is today. We talk about today's training and the company's foray into heat pump water heaters.

This episode is brought to you by Bradford White — trusted by pros for high-quality, innovative products. Their new AeroTherm Series G2 hybrid electric heat pump water heater is their most efficient yet, boasting a best-in-class 4.20 UEF on the 65-gallon model. It features the easy-to-use ICON System LED display, ultra-quiet operation, and flexible zero-clearance installation. Plus, with Bradford White Wave built-in connectivity, you can perform diagnostics remotely and your customers

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