LK: The hope with Voldemort is that there is part of his own mind that he doesn't understand, and there's hope of being able to get to him that way. The problem with Umbridge is that she doesn't have that kind of empty spot.

JC: Yeah. She's choosing it, she knows what she's doing, and she's unreachable in the same way that we talked about before and that others have talked about: the author is unreachable.

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Dumbledore sent Hagrid and Madame Maxime off to approach them, but he had to tell them what to do. It makes me think about stories of people whose parents were immigrants who then had lost this piece of their parents' culture and have a hard time reconnecting to it again. They were having to rely on what Dumbledore had told them about what giant culture was like, even though they're both half-giant.

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Harry feels so empowered by knowing that he's doing something to make a difference in the background. That's really cool and also just very relatable, because I know that I've had feelings like that in the last few years. 'These are the things that are happening, but here's what I'm doing through my work to make it a little bit better.'

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