Creating a New Operating Model for HR

Host: Mervyn Dinnen

Guest: Perry Timms, Founder and Chief Energy Officer of PTHR

In this podcast interview Mervyn talks with Perry Timms, who has been five times recognised by HR Magazine as one of the Most Influential Thinkers in HR, about his new book - The HR Operating Model.

During the conversation they discuss:

• Why we need a new operating model that aligns with today's business environment
• The fout key elements of people experience, data & analytics, agility and technology integration
• The importance of systems thinking, product management, & organizational psychology
• Working backwards from business impact to create HR interventions and programs
• Creating a high performance workforce
• Need for strong ownership and product orientation in technology implementation
• Importance of talent development, culture, and product management in high performing organizations
• How HR professionals need to focus on business value and creating a clear vision for the organization

Thanks for listening! Remember to subscribe to all of the HR Happy Hour Media Network shows on your favorite podcast app!

The HR Happy Hour Network is sponsored by Workhuman. AI is everywhere. But here’s what most headlines miss: AI is only as good as the data that feeds it. Workhuman has built the world’s deepest well of recognition data. Peer-to-peer messages celebrating real achievements in the workplace. Now, they’re using AI to transform this data into actionable people insights. For the first time ever, companies can discover hidden skills across departments. Spot quiet leaders. Identify who needs support, and understand their people dynamics at scale. It’s called Human Intelligence, and it’s so powerful that Workhuman guarantees measurable culture improvements that drive real business results. Head over to workhuman.com to learn more. Workhuman, a proud supporter of the HR Happy Hour Network.

Upskilling Opportunities Creating Pathways to Success

Hosts: Steve Boese and Trish Steed

Guest: Patricia Gill, Director of Workforce Development at NRAEF and Leader of the HOPES Program

Summary

In this episode of At Work In America, hosts Steve Boese and Trish Steed welcome Patricia Gill, Director of Workforce Development at the National Restaurant Association Educational Foundation. They discuss the importance of providing opportunities in the workforce, particularly in the restaurant industry, through programs like Restaurant Ready and HOPES. The conversation highlights the significance of competency-based training, community collaboration, and the success rates of individuals who have participated in these programs. Patricia shares insights on how these initiatives not only help individuals gain employment but also contribute to reducing recidivism rates and fostering a sense of belonging in the workplace.

Chapters

03:12 Exploring Workforce Development Opportunities

09:15 Understanding the Restaurant Ready Program

12:03 Connecting Talent with Opportunities

14:18 Success Stories from the HOPES Program

18:16 Core Skills for Diverse Populations

20:55 The Value of Hospitality Careers

25:06 Engaging with the Programs

29:49 Closing Thoughts and Restaurant Recommendations

Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is sponsored by Workhuman. AI is everywhere. But here’s what most headlines miss: AI is only as good as the data that feeds it. Workhuman has built the world’s deepest well of recognition data. Peer-to-peer messages celebrating real achievements in the workplace. Now, they’re using AI to transform this data into actionable people insights. For the first time ever, companies can discover hidden skills across departments. Spot quiet leaders. Identify who needs support, and understand their people dynamics at scale. It’s called Human Intelligence, and it’s so powerful that Workhuman guarantees measurable culture improvements that drive real business results. Head over to workhuman.com to learn more. Workhuman, a proud supporter of the HR Happy Hour Network.

Creative Approaches to Employee Financial Wellbeing

Hosts: Steve Boese and Trish Steed

Guest: Einat Steklov, CEO & Co-founder of Kashable

Summary

In this episode of At Work in America, hosts Steve Boese and Trish Steed sit down with Einat Steklov, CEO and co-founder of Kashable, to discuss financial well-being in the workplace. The conversation explores how employers can support their employees’ financial health through voluntary benefits, why access to credit is often a barrier for workers, and how Kashable leverages employment data to provide fair, low-cost loans and financial tools. The episode highlights the direct link between financial stress, overall well-being, and workplace productivity—and why organizations should act now to provide meaningful solutions.

Chapters

00:00 Financial Wellbeing Introduction

04:01 Rethinking Credit

05:44 How Kashable Works for Employees and Employers

11:36 Reducing Employee Stress around Financial Wellbeing

19:08 Financial Stress and Burnout

24:29 Open Enrollment and Communication

29:30 The Rising Cost of Living

Thank you for your continued support of the show and subscribe wherever you get your podcasts!

The HR Happy Hour Network is sponsored by Workhuman. Who showed the most growth at your workplace this year? Who are your emerging leaders? How about the quiet drivers behind that successful project? You probably have your hunches. But what if the answers to your most pressing culture questions could be answered not just by one individual, but by the collective wisdom of the organization? Human Intelligence from Workhuman is helping forward-thinking companies reimagine talent management and employee engagement by doing just that. Through your company's recognition data and the world's first recognition-trained AI model, you can uncover what was previously invisible in your culture to make smarter business decisions. Guaranteed. Head over to workhuman.com to take the guesswork out of your growth strategy.