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Older HOAs face unique challenges that you might not be used to dealing with. Learn how aging associations can rebuild trust, handle rising costs, and plan for the future!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Are older HOAs facing bigger problems? In this episode of HOA Insights, Robert Nordlund and Kevin Davis discuss the realities of aging associations. Older HOAs can face rising insurance rates and special assessments to trust issues between boards and homeowners. Learn how, as a board, clear communication, transparency, and attitude can restore confidence and help navigate the financial and structural challenges of aging communities!

Chapters:

00:00 Why are older HOAs facing bigger problems today?
00:47 What inspired this discussion on aging associations?
03:50 What challenges do older HOAs face with insurance and maintenance?
06:49 How do low assessments create long-term issues?
08:20 What is the “badge of honor” mentality for HOA boards?
10:49 How has trust between boards and homeowners changed since COVID?
15:11 How do recalls and board conflicts affect associations?
19:22 Why do costs and inflation hit older HOAs harder?
22:05 Ad Break - PiPhO Score
22:36 How can boards rebuild trust through communication?
24:10 Why is kindness and empathy key in board communication?
27:02 How do generational differences affect HOA culture?
29:25 What can HOAs do if members can’t afford repairs?
30:33 Why are board transitions important for healthy associations?
33:55 How does new leadership renew a community’s direction?
35:13 What’s the most important word for aging HOAs to remember?

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
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Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

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Julie Adamen

Kevin Davis, CIRMS

Robert Nordlund, PE

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Learn how choosing the right bank can save your HOA time, money, and frustration!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

Robert talks with Gavin Nelson from Merchants Bank about how the right banking partner can simplify community finances. Learn how modern technology, check scanning, electronic payments, and integrated HOA software help streamline operations and boost transparency. Plus, discover how proper reserve management, FDIC coverage, and smart lending solutions can save your HOA money and safeguard your community’s future!

Get in contact with Gavin: gnelson@bankmerchants.com

Chapters

00:00 How HOAs can streamline banking headaches
00:41 Robert Nordlund introduces guest Gavin Nelson from Merchants Bank
03:32 Sandy’s HOA banking question sparks the discussion
04:39 Why HOAs should review their current bank setup regularly
05:37 How modern technology improves HOA financial management
06:07 Making HOA life easier with real-time banking tools
08:41 How check scanners save time and reduce risks for HOAs
09:46 Setting up electronic payments and online portals for members
11:56 How automation improves efficiency and transparency
15:11 Transitioning your HOA banking system in 30 days
18:11 Earning interest on reserves and maximizing returns
19:31: Ad Break - Kevin Davis Insurance Services
20:38 Merchants Bank’s high-yield rates and why it matters
23:34 FDIC coverage explained for HOA reserve accounts
26:13 Lending options and bridging shortfalls for large projects
28:23 Choosing banks that understand community associations
30:00 How Gavin entered the HOA banking industry
31:48 Expanding HOA banking services in Florida and nationwide
33:02 Why personal service still matters in a digital world
34:45 Closing thoughts and how to connect with Merchants Bank

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen

Kevin Davis, CIRMS

Robert Nordlund, PE

Support Our Sponsors

Association Insights & Marketplace

Association Reserves

Community Financials

Kevin Davis Insurance Services

Stokelight Video & Marketing

The Inspectors of Election

Send us a text

Julie & Robert are back for a part 2 about the top traits of great HOA Boards!
✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/

What makes an HOA board truly great?, Robert and Julie continue their discussion on the top traits of successful HOA boards. From holding productive meetings and maintaining credibility with homeowners to showing appreciation for volunteers and leading with empathy, this conversation dives into the qualities that turn good boards into great ones. Learn how focus, kindness, and servant leadership can transform your community.

Chapters:

00:00 Introduction and recap of top HOA board traits
01:35 Why vision and mission statements keep boards focused
06:00 How to stay on track and avoid distractions
12:30 Building credibility and trust through transparency
14:20 How to hold productive, time-efficient board meetings
20:51 Ad Break- Community Financials
21:30 The importance of thanking and uplifting volunteers
25:40 Knowing when to bend rules with compassion
29:00 Fighting HOA stereotypes and leading with kindness
32:40 Servant leadership and humanizing the board
36:00 Final reflections on empathy, leadership, and community building

The views & opinions expressed in this program are those of the Hosts & Guests, intended to provide general education about the community association industry. The content is not intended to provide specific advice or recommendations for any individual or organization. Please seek advice from licensed professionals.

Podcast Links:
Full Episode List
Watch On Youtube

Engage in the conversation!

Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to podcast@reservestudy.com

Nominate yourself or a Board Hero you Know!
Board Hero Nominations

Boardmember Merch Store!

Connect with Hosts on LinkedIn

Julie Adamen

Kevin Davis, CIRMS

Robert Nordlund, PE

Support Our Sponsors

Association Insights & Marketplace

Association Reserves

Community Financials

Kevin Davis Insurance Services

Stokelight Video & Marketing

The Inspectors of Election