In this episode of the podcast we're sharing one of our most popular conversations.

In this episode we tackle the bane of everyone’s work life: difficult people and how to deal with them, wherever they appear in your work life.

We waste so much time and energy dealing with people who behave badly. Often we put the conversation off for as long as possible and sometimes we avoid these conversations altogether. What we know is that avoiding dealing with difficult behaviour is not going to change anything. As leaders, there are some simple things we can do to connect with and manage difficult people, particularly if they are on our team. Starting with a plan is important and what you role model for your

team gives them an idea for how they can also deal with these situations. We give you our top tips for dealing with these difficult people. We’d love to hear your thoughts at https://www.facebook.com/growyourinfluence/

Today we are joined by Kate Russell from The Huddle for a discussion on dealing with conflict in the workplace.

Kate is the Founder of The Huddle—a business built on deep listening, emotional safety, and the belief that conflict can be transformative, not destructive.

She’s not a lawyer, nor does she have a master’s degree in conflict resolution. Kate does have over 30 years of lived, professional experience navigating some of the most emotionally complex and high-stakes environments you can imagine—from child support and family services to workplace conflict and leadership breakdowns.

Kate has worked with people in crisis, in silence, in fury, in heartbreak—and she has walked beside them without flinching. Not to fix them. But to hear them. To reflect them. To help them find their way back to themselves and each other.

Kate created The Huddle for leaders and teams who are ready to have real conversations—the kind that heal fractures, build trust, and reshape culture from the inside out.

Her approach blends conflict transformation, trauma-informed practice, emotional intelligence, and good old-fashioned human decency. She is noy here to tell people what to do. She is here to help them listen better, lead better, and live better—at work and beyond.

If you’d like to connect with Kate her website is: https://www.thehuddle.net.au/

Or connect with her on LinkedIn here: https://www.linkedin.com/in/conflictcoachandteambuilder/

If you are currently juggling this challenge we’d love to hear from you. You can

share your experiences with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson Big Goals

Kristy-Lee Billett People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.

In this episode we are talking about the pattern we’re seeing of businesses looking to bring people back into the office on a more permanent and full time basis and how we manage this with the pull for flexibility.

In this discussion we unpack how we can balance this with people working from home, generating productivity, keeping team connection and managing individual morale.

We discuss how this looks different for different businesses, and even how this may differ amongst teams within the one organisation.

Of course when making changes to patterns to work we need to consider what’s best for the organisation as a whole, as well as for teams and individuals.

If you are currently juggling this challenge we’d love to hear from you about how you’re approaching this change and what’s working well for you in striking the balance. You can share your experiences with us at https://www.facebook.com/growyourinfluence/

And if you would like to connect with us, including accessing free resources on this and other leadership challenges, you can do this at:

Juliet Robinson Big Goals

Kristy-Lee Billett People Powered Business

If you enjoy our podcast we would love a review on whichever platform you access your episodes.