What if grief wasn’t a problem to fix but a love you learn to carry? We sit down with Terri, a certified grief companion and founder of Living in Gratitude with TLC and the Healing Hearts community, to trace how personal tragedy became a blueprint for accessible, human-centered support. From the private magic of one-to-one sessions to the brave choice to show up daily online as a mother who lost a child and a widow who rebuilt, Terri shows how visibility invites others to speak, be seen, and find steadier ground.

Terri Chaplin

• Website: https://www.myhealingheartscommunity.com/
• Facebook: https://www.facebook.com/terri.chaplin/
• Email: tchaplin@livingingratitudewtlc.com
• Tel: +1 301-481-1291
• LinkedIn: https://www.linkedin.com/in/teresa-terri-chaplin-54043352/

We also face a harder truth: how funeral care can go wrong when families meet upsells and cold scripts at their most fragile hour. Terri shares experiences that felt transactional and dehumanizing, then offers a path forward with her compassionate communication training for funeral professionals, clinicians, teachers, and anyone likely to meet a grieving person. Clear language, gentle pacing, and small acts of care turn a harrowing process into dignified support. Listeners leave with a practical toolkit: ask better questions, act without being prompted, make space for names and stories, and remember that presence is the service.

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