In this episode of Glasgow Business Stories, we’re joined by Dawn McFarlane, Owner and Director of Scotia Homecare Solutions. Dawn opens up about her journey in the homecare industry, where her company delivers vital care services across Forth Valley, Fife, Renfrewshire, and East Renfrewshire. Scotia Homecare Solutions helps people maintain their independence and stay in their own homes as they age or face health challenges.
Dawn also shares her unique approach to leadership, which involves being hands-on and actively engaging with her team and clients. From supporting staff emotionally to maintaining high standards in both service and image, Dawn's story is one of resilience, care, and unwavering commitment to both her staff and clients.
Learn about the challenges and rewards of running a care business, and hear how Dawn’s leadership style creates a strong sense of community within her company. This episode is full of valuable insights for business owners, especially those leading teams in challenging environments.
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Jun 13 202539 mins