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Future Commerce

Future Commerce

By: Phillip Jackson Brian Lange
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Future Commerce is the culture magazine for Commerce. Hosts Phillip Jackson and Brian Lange help brand and digital marketing leaders see around the next corner by exploring the intersection of Culture and Commerce. Trusted by the world's most recognizable brands to deliver the most insightful, entertaining, and informative weekly podcasts, Future Commerce is the leading new media brand for eCommerce merchants and retail operators. Each week, we explore the cultural implications of what it means to sell or buy products and how commerce and media impact the culture and the world around us, through unique insights and engaging interviews with a dash of futurism. Weekly essays, full transcripts, and quarterly market research reports are available at https://www.futurecommerce.com/plus©2025 Future Commerce Economics Leadership Management & Leadership Marketing Marketing & Sales Philosophy Social Sciences
Episodes
  • War of the Mediums: May the Best Story Win
    Oct 31 2025

    Following the release of his work, The War of the Worlds Did Not Take Place, Nick Susi joins the pod to unravel the real War of the Worlds myth: not alien panic, but a battle between newspapers and radio that manufactured mass hysteria. Phillip, Brian, and Nick explore how narrative form shapes collective memory, why brands weaponize conflict for attention, and what happens when everything becomes participatory fan fiction.

    Behind the Curtain of Inherited MythKey takeaways:
    • Structured narratives outlast formless truth in collective memory.
    • Brands now weaponize conflict and controversy for attention economics.
    • Everything is becoming participatory, co-created, and infinite fan fiction.
    • "The War of the Worlds is not actually a war between humans and aliens. It's really this war between mediums." — Nick Susi
    • "We've entered the phase of the attention economy where the game is attention at any and all costs." — Nick Susi
    • "People don't want to share the thing. They want to share their experience of the thing." — W. David Marx (referenced)
    • "Awareness does not decrease manipulation necessarily." –– Brian
    • "We've become much more aware of the act of storytelling as a culture, like we see the artifice of storytelling and we appreciate the act of it itself." –– Phillip
    In-Show Mentions:
    • The War of the Worlds performance piece and publication by Nick Susi
    • Order The War of the Worlds Did Not Take Place on Metalabel
    • Blank Space by W. David Marx
    • Insiders #196: Time After Time by Brian Lange
    Associated Links:
    • Check out Future Commerce on YouTube
    • Check out Future Commerce+ for exclusive content and save on merch and print
    • Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
    • Listen to our other episodes of Future Commerce

    Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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    55 mins
  • Katherine Dee on Digital Hauntings, Friend AI, and the E-Girl Timeline
    Oct 29 2025

    Katherine Dee, internet culture writer and mastermind behind her popular AM-style call-in show, joins us to explore the archaeology of online life. From dissecting the Friend AI pendant's failed attempt at god replacement to chronicling e-girl evolution in her Meta Label publication, Katherine offers an unvarnished look at how we're moving beyond relentless content production. The conversation navigates haunted objects, the fragmentation of social platforms, and why the future might be more mystical than algorithmic. As AI reshapes proof itself, Katherine argues we're witnessing a cultural shift toward physical witnessing and enchanted meaning-making.

    Katherine’s God Isn’t A WhinerKey takeaways:
    • AI companions fail when they gaslight users and demand emotional labor constantly
    • Internet culture documentation requires trust without judgment to reveal authentic subcultures
    • Social platforms fragment as users crave stories over gossip and embodied over digital
    • The erosion of digital proof drives a turn toward mysticism and magic
    • Content exhaustion pushes creators toward dynamic formats and offline experiences
    In-Show Mentions:
    • Katherine’s response to the Friend AI pendant
    • E-girl 001 publication
    • Katherine's call-in show exploring paranormal and internet culture
    • Reggie James on spiritual technology
    Associated Links:
    • Check out Future Commerce on YouTube
    • Check out Future Commerce+ for exclusive content and save on merch and print
    • Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
    • Listen to our other episodes of Future Commerce

    Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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    45 mins
  • The 13th Month of Revenue
    Oct 24 2025

    Halloween Horror Nights wasn't always a $575M-per-park juggernaut. When Universal launched Fright Nights in 1991 with just three experimental nights and $12 tickets, they stumbled onto something bigger than a haunted house…they uncovered retail's thirteenth month of revenue. In this Spooky Commerce special, we trace how October became the secret weapon for combating theme park slumps, why Spirit Halloween's pop-up model prints money in dead malls, and what happens when horror becomes the ultimate immersive commerce experience.

    October: When Pop-Ups Pop OffKey takeaways:
    • Halloween is retail's second-largest holiday and is expected to generate more than $13B in consumer spending this year Universal's Horror Nights operates 48 nights, up from 3 in 1991
    • Spirit Halloween's 1,500 pop-ups generate over $1B in dead retail spaces
    • Horror reflects cultural anxieties through interactive commerce
    • Premium ticketing doubles daily revenue for a single venue
    In-Show Mentions:
    • Insiders #210: Spooky Commerce – What Halloween Shopping Trends Tell Us About Modern Culture
    • Halloween Horror Nights Wiki
    • Forbes: Universal's Halloween Revenue Analysis (2023)
    • National Retail Federation Halloween Spending Report
    Associated Links:
    • Check out Future Commerce on YouTube
    • Check out Future Commerce+ for exclusive content and save on merch and print
    • Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
    • Listen to our other episodes of Future Commerce

    Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!


    Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    Show More Show Less
    59 mins
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