Full-Circle POV: Tracie Thompson on Leadership Lessons in Risk, Talent, and Trust
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Full-Circle POV: Tracie Thompson on Leadership Lessons in Risk, Talent, and Trust
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About this listen
In this episode, I interview Tracie Thompson, Global Leader of Strategic Accounts at Cytora, whose career journey spans the globe. From her start in Australia to senior leadership roles across Europe, the UK, and the U.S., Tracie brings a powerful perspective shaped by decades in the industry, including time with AIG and Aon. We talked about how her work in crisis management and climate risk has deepened her appreciation for insurance’s real-world impact, and why the industry must do a better job telling that story. Tracie shared her belief that clearer, more intentional communication about insurance’s role in enabling businesses and supporting the transition to a greener future is critical if we want to attract diverse, next-generation talent.
Our conversation also went deep on leadership, culture, and what it really takes to move the industry forward. Tracie spoke candidly about the gap between DEI commitments and real execution, the importance of sponsorship for women advancing into leadership, and why vulnerability is actually a strength, not a liability. We discussed why creating workplaces where people feel heard, valued, and supported is essential for retention and growth.