DESCRIPTION:

John Hayes interviews Deean Ferrone on the Franchise Hot Seat, discussing her journey from being a teacher to becoming a successful franchisee of Pigtails & Crewcuts, a children's hair salon chain. Ferrone's transition to business ownership was sparked by the difficulties of virtual teaching during the COVID-19 pandemic. She and her husband conducted thorough research and due to fortunate circumstances, they were able to acquire three salons in just half a year. Ferrone emphasizes the value of her teaching skills in managing her business, the necessity of effective staffing and marketing, and the assistance she receives from her franchisor. They also discuss the ongoing issue of hiring stylists and the possibility of future growth, highlighting the advantages of franchising for those wary of starting a business from the ground up.

- With Deean Ferrone.

TIMESTAMPS:

00:00 Intro

00:36 How did Deanne get into franchising?

03:26 Biggest franchising challenge and opportunity?

07:34 Why are franchise systems so valuable?

18:04 How did teaching prepare for franchising?

25:26 How to manage a diverse team?

26:13 Connecting with clients and parents?

27:10 Daily life of a franchisee?

27:58 Why use DISC in franchising?

34:46 Unique challenge of children's hair salon?

LINKS:

WEBSITE: http://franchisehotseats.com/

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