What if luxury in aesthetics was about feeling truly seen, valued, and cared for?

In this episode of Conversations in Aesthetics, we’re joined by Esther Fieldgrass, founder of EF MEDISPA and a trailblazer in UK aesthetic medicine. Esther shares her decades-long journey, seamlessly blending wellness, beauty, and clinical excellence to redefine luxury. She offers profound insights on fostering human connection, delivering seamless service, and adapting to evolving client expectations in a post-COVID world.

What You’ll Learn

- Personalised Care: How using names at every touchpoint creates a sense of value and comfort for clients.

- Seamless Experiences: Strategies for training staff to anticipate client needs, ensuring effortless and memorable clinic visits.

- Human Connection: Why prioritising empathy and individuality over material luxury creates lasting, meaningful impressions.

Esther’s vision challenges us to elevate aesthetics through genuine, heartfelt care, proving that true luxury lies in the power of human connection.

Follow Esther at @estherfieldgrass

Elly at @the_aesthetics_marketer

Lorna at @lorna_bowes

This episode was bought to you by AestheticSource, researched, planned, and created by Elly Makinson and produced by Urban Podcasts.