If most sales representatives spend nearly a quarter of their time on administrative tasks, they are losing opportunities to generate revenue and be productive in sales. This is why Eilon Reshef of AI sales platform vendor Gong sees AI technology as a supportive co-worker that can offload menial admin tasks from sales agents so they can focus on their new jobs. He shares insights into Gong's mission to enhance sales team productivity and the importance of data in AI applications.

Featuring: Eilon Reshef, co-founder and chief product officer, Gong

In this episode, we cover how:

• AI's effectiveness is heavily dependent on the quality of data.
• "Gong" symbolizes success in sales.
• Agentic AI is about automating complex tasks intelligently.
• Sales roles are evolving, not disappearing, due to AI.
• The future of sales will involve more AI-driven insights.

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References:

• AI and automation: Transforming sales CRM
• Phenom’s Acquisition: AI, Automation and the Future of Work
• Salesforce Launches AI Cloud to Bring Generative AI to the Enterprise