From Plumber to Tech Disruptor: The WarmZilla Revolution in Home Services
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From Plumber to Tech Disruptor: The WarmZilla Revolution in Home Services
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About this listen
In this episode of Field Service Stories, we follow Matthew Powell's remarkable transformation from plumber to tech innovator. Alongside his brother, Matthew is revolutionising the UK home services industry with WarmZilla, a company that’s redefining how boilers are bought and installed.
With a lean team of just 10, WarmZilla has grown into a multi-million-pound business by offering fast, smart service powered by innovative field service management software. Matthew shares insights into:
- Building a distinctive and memorable brand
- How to connect with Gen Z in an old-school industry
- The power of technology in improving efficiency
- How field service management software is key to scaling a business
- What customers expect in 2024 and beyond
- What’s next for the home services sector
Whether you're in plumbing, heating, or any field service business, this episode is packed with insights on building a modern brand, leveraging technology, and meeting ever-changing customer expectations.
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