Welcome back to Patients Win! In this episode, hosts Dr. Bushman and Troy sit down with a very special guest, Jordan Cash, a seasoned healthcare administrator who traded a high-powered hospital executive role for a bold new vision in patient-centered care. Together, they unpack Jordan Cash’s journey from managing operations in some of the region’s largest health systems to co-founding a direct primary care and functional medicine clinic in Arkansas.

Listen in as Jordan Cash shares candid stories from years inside the healthcare “system,” why volume-based incentives and endless protocols often push the patient to the background, and what it was like to walk away from security and status in pursuit of more meaningful outcomes. The conversation digs into the challenges and rewards of putting patients, rather than paperwork, at the heart of care, and why more and more clinicians and administrators are questioning the way it's always been done.

If you’ve ever wondered how healthcare could be different when the patient truly comes first, this episode is for you. Join us as we explore what happens when the system is rebuilt around real value, honest leadership, and, most importantly, helping patients win.

Timestamps:

00:00 "Honest Leadership in Healthcare"

05:33 "Non-Clinical Careers in Healthcare"

08:59 Early Leadership in Healthcare Expansion

12:09 "Healthcare Payments Prioritize Volume"

15:36 Physician Engagement and Collaboration

18:37 Rethinking Healthcare for Greater Impact

20:47 "Balancing Healthcare Goals and Change"

23:15 Breaking Free from Healthcare Red Tape

26:51 "Time Pressures in Healthcare"

31:56 "Passion and Leadership in Crisis"

33:07 Sacrifice and Advocacy in Healthcare

36:17 "Leadership Shift to Proactive Care"

42:12 "Benefits of Direct Primary Care"

44:07 "Simplicity in Direct Care"

47:38 "Authenticity and Purpose in Action"

Show Website - https://thepatientswin.com/

Primed Healthcare - https://primedhealthcare.com/

Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/

Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191

Media Partner - TopHealth - https://tophealth.care/

“Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”