
From Fast Food to CEO: The Business Systems Lesson That Changed Everything | Diane Thomas
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About this listen
What can McDonald’s teach you about scaling a business? More than you think.
In this episode of Mastering Business Growth, Paul Fernandez sits down with Diane Thomas—CEO, business leader, and former McDonald’s manager—to unpack the surprising lessons she carried from the fast-food giant into building and leading her own companies.
From mastering systems and processes to hiring the right people and creating a culture that lasts, Diane reveals why simple rules learned on the restaurant floor can transform how you run and scale any business.
🎙️ Key Highlights:
- The business rule Diane learned at McDonald’s that changed everything
- Why systems and processes are the backbone of growth
- The truth about hiring (and how to avoid costly mistakes)
- Why culture isn’t about perks—it’s about people
- How to grow from employee to CEO with confidence and clarity
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