Focusing on Account Sales, Customer Service, and Turning Customers Into Fans at Harrison's
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Focusing on Account Sales, Customer Service, and Turning Customers Into Fans at Harrison's
-
Narrated by:
-
By:
About this listen
Join Jed Blackwell, Kate Harrison, and Dustin Pyatte this week in highlighting Harrison's commitment to exceptional customer service, its innovative approach to account sales, and the unique perspectives of its team, including:
- The shift in customer service standards, with Work Western aiming to provide a level of personalized attention that is increasingly rare in the retail landscape.
- The evolution of the account sales role, with Kate Harrison's position bridging the gap between public safety and work wear accounts.
- The company-wide initiative to cross-train employees, empowering them to contribute to the account sales process and deliver a consistent customer experience.
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.