Welcome back to It Shouldn’t Be This Hard — the podcast where we dig into sustainability, purpose, and the messy, human side of making change… because the world desperately needs more of it.

In this episode, we’re joined by the brilliant Hilary Keates, who takes us on a journey from billion-dollar product launches at Gillette to reshaping the food system as Chief Marketing Officer of Divert. Along the way, she opens up about the pivotal career decisions that defined her path, the tough lessons she’s learned about boundaries and burnout, and why she believes fighting food waste shouldn’t be this hard.

Hilary talks about what it was like to help launch Gillette Fusion — the fastest $1B product in P&G history — and why walking away from that kind of high-octane success to pursue sustainability was one of the best decisions she’s ever made. She takes us inside her work at Indigo Agriculture and now Divert, where the mission is keeping food out of landfills and turning “would-be” waste into impact.

We get into the shocking numbers — like why one-third of all food in the U.S. is wasted, how that costs the average household $1,500 every year, and why food waste is actually a bigger driver of climate change than cars. Hilary also shares how major grocers are working with Divert to turn the tide on this issue.

Hilary’s story is both inspiring and practical, full of real talk about what it takes to shift from shareholder to stakeholder capitalism, and how to find meaning in the work you do.

Tune in to hear more about Hilary’s journey, the fight against food waste, and why this conversation is one of the most important ones we can be having right now.

Key Takeaways:

Introduction (00:00)

Hilary’s beginnings (2:28)

Pivotal career moments (4:15)

Fighting food waste with Divert (9:00)

The hardest part: boundaries (10:53)

Small actions, big change (13:37)

The shocking scale of food waste (15:45)

Retail partnerships (16:50)

Question for Gaia (18:44)

Advice for sustainability leaders and final reflections (21:32)

Additional Resources:

✨ Get Grounded: https://grounded.world/

🔥 Meet Gaia, our sustainability AI: https://grounded.world/gaia/

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It Shouldn’t Be This Hard is a podcast for businesses striving to grow sustainably while navigating the complexities of doing good.

With expert insights, real-world strategies, and our resident AI, Gaia, to answer your burning questions, we make building a successful, responsible business feel a little less daunting (and a lot more fun).

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