In this episode of FancyBreadMiami, Adrian and Ed, joined by Camilo and Ricky, dive deep into the role of server assistants (S.A'.s). They explore what S.A.'s do, their key responsibilities—from water maintenance to table resets—and how they interact with servers. You’ll hear candid thoughts on how S.A.'s feel about Adrian and Ed, tips on moving from SA to server, and even a tasting of Mark’s Artisanal Pizzeria.

0:00 Ed's Opener
1:49 Show Start
3:02 Camilo & Ricky's experience in the industry
5:09 What does a Server Assistant do?
6:22 Let's try that question one more time
8:52 The 4 pillars of a Server Assistant: 1) Water maintenance
11:26 Talk to your SA!
15:24 Do you keep serving water after payment?
18:03 Pillar 2) Table Maintenance
20:59 When you think you are helping (Toe Stepping)
26:09 Pillar 3) Table Reset
32:14 Pilla 4) Restock
34:34 What do SA's say about Ed
37:54 What do SA's say about Adrian
41:37 How servers feel about their SA's
42:59 How are SA's picked? 1-4
47:34 Learning from Servers to become one
49:38 Tasting Marc's Artisanal Pizzeria
51:04 What you need to move up from SA to Server
56:13 Stepping Up
58:05 Good cop, bad cop
1:01:20 If you don't like it, well work from there
1:05:50 Physical contact with guest
1:08:04 Sending items not ordered
1:10:47 Agresive Assisting
1:12:32 Last Call: Cheap fuck of the week

A podcast about the restaurant industry.
LIVE recording on Tuesdays (FancyTuesdays)
Episodes out on Fridays (FancyFridays)

Also available on your preferred podcast platform.

Instagram: https://www.instagram.com/fancybreadmiami/
Website: https://www.fancybreadmiami.com
Audio Podcast: https://fancybreadmiami.buzzsprout.com

The FancyBreadMiami Podcast is about a love/hate relationship between two food and beverage mercenaries with over 20 years of combined experience. We talk about the real, raw and sometimes misunderstood aspects of dining and working in the restaurant industry. Our mission: To educate, entertain, inspire, and connect.

#FancyBreadMiami #restaurantlife #serverlife

Send us a text

In this episode of FancyBreadMiami, Adrian and Ed dive into the nuances of restaurant etiquette and social skills. They tackle the tricky scenario of handling a guest who raises their voice at you as a server—what you can do and what you should do to keep things professional. Plus, they dive into the often-asked question of dealing with separate checks in a fine dining setting. While it’s not the norm, they share insights on how to navigate those requests smoothly. Additionally, Ed shares his views on the role of restaurant promoter and well, you can find that on the chapters bellow.

0:00 Ed's Opener
0:27 Show Start & Updates
3:20 Art Basel: Etiquette & Social Skills
7:08 Ed's View on Restaurant Promoters
17:54 When a guest is raising his or her voice at you
30:03 Food Battle: Adrian & Breakfast
33:38 Paying the Bill in a Upscale Restaurant
52:08 Airline Redundancies
54:44 Adrian's Closer & Last Words

A podcast about the restaurant industry.
LIVE recording on Tuesdays (FancyTuesdays)
Episodes out on Fridays (FancyFridays)

Also available on your preferred podcast platform.

Instagram: https://www.instagram.com/fancybreadmiami/
Website: https://www.fancybreadmiami.com
Audio Podcast: https://fancybreadmiami.buzzsprout.com

The FancyBreadMiami Podcast is about a love/hate relationship between two food and beverage mercenaries with over 20 years of combined experience. We talk about the real, raw and sometimes misunderstood aspects of dining and working in the restaurant industry. Our mission: To educate, entertain, inspire, and connect.

#FancyBreadMiami #restaurantlife #serverlife

Send us a text

In this episode of “Fancy Bread Live,” Adrian, Ed, and Chris from appraise the phrase talk about Thanksgiving and family meals in the restaurant world and ask the big question: is Art Basel going to be our holiday hero this year, or are we in for a rough ride? Plus, we get real about aggressive selling, the personalities you meet, and the role of gold and luxury items in the mix.

Chapters:
0:00 Ed's Opener
1:08 Show Start (Thanksgiving and Hollidays)
6:26 Setting your kids up to failure
9:57 Holliday Family Meals
11:30 What are you thankful for?
12:12 Is Basel gonna save us
15:14 Black Friday
19:09 Aggressive selling
21:50 Different personalities in the best restaurants
28:08 Miami is the town of...
33:45 Education can lead to aggressive sells
39:45 Have you sold your soul as a server yet
47:00 Eating Gold
49:55 You want the best, but for free
57:55 Last Words
1:01:32 Adrians closer


A podcast about the restaurant industry.
LIVE recording on Tuesdays (FancyTuesdays)
Episodes out on Fridays (FancyFridays)

Also available on your preferred podcast platform.

Instagram: https://www.instagram.com/fancybreadmiami/
Website: https://www.fancybreadmiami.com
Audio Podcast: https://fancybreadmiami.buzzsprout.com

The FancyBreadMiami Podcast is about a love/hate relationship between two food and beverage mercenaries with over 20 years of combined experience. We talk about the real, raw and sometimes misunderstood aspects of dining and working in the restaurant industry. Our mission: To educate, entertain, inspire, and connect.

#FancyBreadMiami #restaurantlife #serverlife

Send us a text