High turnover was draining this family business to the tune of over $2 million a year. They thought their only problem was finding enough warm bodies to fill positions. But the real issue ran deeper: hiring without culture fit and onboarding without support.

In this episode, Jim Berner and Sheila Janan talk with Betsi Bixby about how this company transformed its approach to hiring and culture. You’ll hear how they applied the Meridian Method to streamline hiring, improve onboarding, reward performance, and build a workplace people wanted to stay in — achieving full employment in just 18 months.

If you’re tired of the revolving door in your business, this episode is packed with practical insights to help you hire smarter and retain your best people.

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Are you a family business owner? Improve your business TODAY with our time tested and tailored solutions:

Visit our website to get started at www.AskMeridian.com

or call us at 817-594-0546

When a young Next Gen leader took over his family’s wholesale business, he swore he’d never get into retail. But fate — and a repossessed store — had other plans.

In this episode, Jim Berner, Sheila Janan, and Betsi Bixby share the real-world story of how this leader overcame fear, leaned on Meridian’s systems and coaching, and grew his convenience store portfolio from 1 to 15 (with a goal of 25).

You’ll learn how culture became his competitive advantage, how he attracted the right people, and how smart diversification fueled his growth — all while staying true to his values.

Are you a family business owner? Improve your business TODAY with our time tested and tailored solutions:

Visit our website to get started at www.AskMeridian.com

or call us at 817-594-0546

In this final episode of our Money Matters mini-series, we tackle the often misunderstood world of financing for family businesses. Host Jim Berner sits down with Meridian’s founder, Betsi Bixby, to explore what really drives lending decisions, how to avoid overpaying, and why debt can be a powerful tool—or a major risk.

Betsi shares real stories from the field, insights from her banking career, and actionable advice on managing banker relationships, understanding risk, and preparing your business for smart, sustainable growth.

Whether you're planning for expansion, considering debt reduction, or navigating succession, this episode is a must-listen for every family business leader ready to take control of their financial future.

Are you a family business owner? Improve your business TODAY with our time tested and tailored solutions:

Visit our website to get started at www.AskMeridian.com

or call us at 817-594-0546