Exploring Work, Western, and Wow: The History and Future of Work at Harrison's
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About this listen
This podcast episode provides a comprehensive overview of the "Work, Western, Wow" philosophy and the services offered by Harrison's. The discussion covers the evolution of the business, the importance of customer service, and the unique offerings that set Harrison's apart from its competitors. Today's podcast will focus on:
Harrison's dominance in the work clothing and boots market, with a focus on providing high-quality products and exceptional customer service.
The company's expansion into in-house embroidery and screen printing services, which has allowed them to better serve their customers and improve turnaround times.
The mobile boot truck initiative, where Harrison's brings their products directly to customers' workplaces, offering convenience and personalized service.
The emphasis on sizing and tailoring, with skilled seamstresses and tailors available to ensure a perfect fit for each customer.
The importance of treating all customers, regardless of size or scale, with the same level of care and respect.
The podcast highlights Harrison's commitment to providing exceptional customer service, innovative solutions, and a personalized experience for their clients. The company's focus on the "Work", "Western" and "WOW" aspects of their business demonstrates their dedication to meeting the diverse needs of their customers, from national corporations to small local businesses.