Travel reviews are everywhere.
Five stars. One star. Glowing praise. Brutal criticism.
But what do those ratings actually mean?
In this episode of Explorations All Over, Russ steps away from a destination story and looks at something almost every traveler relies on when planning a trip: review sites.
Drawing on nearly two decades of experience as a bed & breakfast and boutique hotel owner—and as someone who has written nearly 1,100 reviews himself—Russ explains how to read travel reviews in a way that actually helps you make better decisions.
Because star ratings rarely measure quality alone.
More often, they measure something else entirely: fit.
In this episode, you'll learn:
- Why a five-star review can still lead to a disappointing experience
- How to identify patterns that matter in hotel and restaurant reviews
- The red flags that can signal questionable or unreliable reviews
- Why it’s important to speak up during a stay if something goes wrong
- How businesses respond to feedback—and what that tells you
- Why different travelers can leave completely different reviews of the same place
Russ also shares a recent dining experience that perfectly illustrates how two guests can walk away from the same restaurant with entirely different impressions—and how those differences show up in the reviews we read online.
The takeaway?
Read the reviews.
Just don’t let the stars decide for you.
Let them help you ask better questions.
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