Episode 9 The Power of Validation: Lessons from Hendricks the Horse cover art

Episode 9 The Power of Validation: Lessons from Hendricks the Horse

Episode 9 The Power of Validation: Lessons from Hendricks the Horse

Listen for free

View show details

About this listen

Send us a text

In this episode of The Savage Edge, I takes you back to the round pen—this time with Hendricks, a calm and observant quarter horse who teaches us something most salespeople forget: the power of validation.

You’ve done the pre-call planning. You’ve built rapport. You’ve asked good questions. But before you ask for the business—have you validated?

I unpacks how validation isn’t about pitching harder, it’s about showing the client you’ve truly understood their needs, backed your recommendation with evidence, and earned enough trust to keep the conversation going—even through objections.

You’ll hear:

Why “let me think about it” isn’t a brush-off (unless you made it one)

The difference between reinforcing trust and defending ego

How working with horses reflects the same dynamics of human connection in sales

The simple mindset shift that will make your objections less frustrating—and more productive

Whether you sell medical devices or coaching packages, this episode will challenge you to slow down, validate well, and move forward with integrity.

🐴 Hendricks makes a special appearance—and might just be your favorite new sales coach.

No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.