Episode 9. How to implement customer success from scratch in your company cover art

Episode 9. How to implement customer success from scratch in your company

Episode 9. How to implement customer success from scratch in your company

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 In this episode Jacky and Daniel meet with Joran Hofman, CEO of Reditus, exploring the topic of: - what is the difference between customer success, sales, customer support and community manager - how to understand that your company needs a customer success team - how to motivate your customers to keep in touch with your company and develop mutually fruitful relationships - how to find a great customer success person
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