Episode 8: Three Tiny Fixes That Quietly Elevate Your Client Experience
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About this listen
Small details can make or break trust with your clients—and most of them are easier to fix than you think. In this episode of Hands Off Hospitality, I’m sharing three simple systems tweaks that instantly improve your client experience and lighten your backend:
- How to update (or automate) the copyright year on your website so leads know you’re still active.
- Squarespace resource
- Showit resource
- The Zapier automation I use to create calendar buffers and prevent double-booking around appointments.
- A dead-simple client portal setup using Google Docs + Pretty Links (no expensive software required).
These strategies are ADHD-friendly, low-tech, and designed to keep clients confident while saving you time.
Whether you’re a coach, service provider, or course creator, these behind-the-scenes fixes will help you deliver a smoother, more professional experience—without adding more to your plate.
Listen now to learn how to implement these systems today and start building a backend that works even when life gets lifey.
👉 Follow me on Instagram @thesystemsrx for more behind-the-scenes systems tips.
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