In today's episode, we are meeting Andrea Filippi, Chief Commercial Officer of the Italian hotel management group, Egnazia.

Andrea gives us an overview of his extensive background in luxury hospitality and the unique offerings of Egnazia.

He shares insights into the evolving trends in the hospitality industry, the importance of personal wellbeing, and the significance of immersive experiences for guests.

Andrea also discusses the diverse clientele of Egnazia and highlights some of his favourite destinations and hotels, including the hidden gem of Maratea on the Amalfi Coast and the iconic Borgo Egnazia.

Takeaways

• Andrea's journey in hospitality began with a fascination for meeting people.
• Egnazia focuses on enhancing local culture and providing unique experiences.
• Personal well-being is becoming central to guests' choices in travel.
• Guests are increasingly seeking immersive experiences beyond traditional offerings.
• Traveling during shoulder seasons is a growing trend among clients.
• The average length of stay is increasing as guests seek deeper connections with destinations.
• Experiences that promote local heritage are highly valued by guests.
• Andrea emphasizes the importance of personal relationships in the hospitality industry.
• Maratea is a hidden gem in Italy, offering authentic experiences.
• Borgo Egnazia has hosted high-profile events, making it a sought-after destination.

Chapters

• 00:00 Introduction to Andrea and Egnazia
• 03:06 Andrea's Journey in Luxury Hospitality
• 05:59 Overview of Egnazia's Unique Offerings
• 08:51 Understanding the Clientele and Trends
• 11:57 Demand Trends and Guest Experiences
• 15:00 The Importance of Unique Experiences
• 18:01 Andrea's Recommendations and Personal Favourites