Episode 76 - CX Change is the constant
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Episode 76 - CX Change is the constant
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About this listen
In episode 76 Rhian and Richard warble about change. The speed and size of change have an impact on us and our customers. The gents discuss what effect this has on CX and how to approach your CX to manage change.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.