Episode 74: How to Launch and Scale an Infusion Center Quickly with Matthew Wood
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About this listen
Matthew Wood, Director of Operations at Infusion Specialists in Idaho, shares how a non-traditional background in finance, marketing, and tech helped him launch and grow an outpatient infusion center—fast. From opening in months (not years) to making referrals “five-minutes easy,” Matt walks through the systems, staffing, and patient-experience choices that drive momentum.
What you’ll learn:
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How to stand up an infusion center quickly without cutting corners
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Practical ways to make referrals frictionless (beyond fax)
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Social media and short-form video that actually build trust
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Common payor/distributor pitfalls (and how to get ahead of them)
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Why documenting every visit like an E&M improves clinical and business outcomes
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A primer on medically integrated dispensing and when to consider it
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The value of peer masterminds for operators in year one and beyond