Episode 7 - Support at Traction Rec - Always in Your Corner
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Episode 7 - Support at Traction Rec - Always in Your Corner
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About this listen
At Traction Rec, support isn't a department….it’s a mindset. In this episode of The Rec Room, we’re spotlighting how our commitment to community and customer success goes way beyond the standard. From onboarding to optimization, you’ll hear how we wrap our arms around every customer through programs like monthly meetups, engaging webinars, user conferences, self-serve resources, and even a lively peer-driven Slack community.
Midway through, we unveil an exciting new offering: Success+ - a premium layer of support designed for those moments when you need extra hands and expert guidance. Whether you're short-staffed, onboarding a new admin, or just want to move faster, Success+ gives you access to a dedicated Success Specialist who can dive deep into configuration and admin tasks, all without the red tape.
Tune in to hear how Traction Rec is redefining customer support - and how Success+ is helping organizations keep momentum strong through every season.
Don’t forget to engage in our community slack channels! Need access? Reach out to engagement@tractionrec.com
Tune in, laugh with us, and get the inside scoop on what’s next!