What does it take to build an organization where people feel valued, supported, and inspired to change lives every day? In this powerful episode of The On Target Podcast, host Adam Stultz sits down with Dr. Matthew Ramsey, President & CEO of Target Community & Educational Services, for an honest and heartfelt conversation about agency culture—and why it matters more than ever.

Dr. Ramsey opens up about the workshops he leads across Target, where staff share their personal and professional “whys,” revealing a deep, selfless commitment to service. Together, Adam and Matt unpack the core values that define Target’s culture:

✨ Quality – Doing every job well, from top to bottom.
✨ Grace – Allowing people to be human, show up authentically, and have hard days.
✨ Empathy – Seeing the spark in every person and meeting them where they are.

They explore how these values shape decision-making, reduce conflict, strengthen communication, and create a team aligned around one mission: enhancing the lives of people with disabilities.

Matt also reflects on the challenges of leading an already strong organization, the importance of innovation, and how culture drives the future of Target — even in uncertain times.

Whether you're part of the Target team, a nonprofit leader, or someone who cares about mission-driven work, this episode is a moving reminder that culture isn’t a slogan — it’s the heartbeat of an organization.

🎧 Listen now to discover why great culture doesn’t happen by accident… it happens because people choose it every day.