Episode 6: Eradicating Bullying & Incivility in Healthcare: Building a Healthy Workforce Culture
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Episode 6: Eradicating Bullying & Incivility in Healthcare: Building a Healthy Workforce Culture
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About this listen
Bullying and incivility remain some of the most damaging — and often unspoken — challenges in healthcare. They drive nurse turnover, weaken teamwork, and can even impact patient safety.
In this episode of Beyond the Benchmarks, Renee Thompson, founder of the Healthy Workforce Institute and author of Enough: Eradicate Bullying and Incivility in Healthcare, joins the conversation to unpack what toxic workplace culture really looks like inside hospitals and why it continues to persist.
Renee shares powerful real-world stories from her nursing career, explores why accountability is so difficult when disruptive individuals are high performers, and offers practical strategies leaders can use to transform toxic units into healthy, high-functioning teams.
This episode covers:
Why nurses leave when bullying goes unaddressed
The difference between incivility and repeated bullying
How culture impacts communication and patient outcomes
What leaders can do to support staff and create accountability
A must-listen for nurse leaders, healthcare executives, educators, and anyone working to build a healthier workforce.