Episode 57: The Customer Journey Method My Clients Rave About For Boosting Sales
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About this listen
In this episode of Podcast Growth Tools, I’m breaking down a concept that quietly changes everything about your messaging, content, and conversions: customer buckets.
Most entrepreneurs are taught to define a single ideal customer avatar. And while that can be helpful early on, it often becomes the reason your podcast content starts to feel muddy, repetitive, or disconnected from actual results.
Because the truth is: your audience isn’t all starting from the same place—even if they want the same outcome.
When you try to speak to everyone the same way, your content gets vague… and your calls-to-action stop working.
In this episode, I walk you through how to identify the different stages your listeners are in, how to tailor your podcast content to meet them where they are, and how to guide them forward—without creating more content or more offers.
In this episode, you’ll learn:
- Why one ideal customer avatar isn’t enough anymore
- What “customer buckets” actually mean (and why they work)
- How different starting points require different messaging
- Real-world examples of customer buckets across industries
- How to create podcast episodes that speak directly to each stage
- Why your content might feel aligned—but still not converting
- How customer buckets simplify episode ideas and CTAs
- How to match offers to different stages without overcomplicating
- Why clarity leads to better engagement, not more content
- How to guide listeners instead of overwhelming them
Timestamps:
- 3:10 – The problem with single avatar messaging
- 6:05 – What “customer buckets” actually mean
- 9:00 – Different starting points, same end goal
- 12:15 – How customer buckets improve conversions
- 15:30 – Using buckets to guide podcast content
- 18:40 – Matching offers to audience stages
- 21:55 – Why clarity beats creating more content
- 25:10 – Simplifying CTAs with customer buckets
- 28:20 – Turning listeners into aligned buyers
This episode is for podcasters and entrepreneurs who feel like something is off—your audience listens, but they’re not taking the next step.
If you’ve ever thought, “I know my audience… so why isn’t this clicking?”—this conversation will help you see exactly where the disconnect is and how to fix it.
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