Episode 5: People, Process, Panic - The Human Side of Incident Response
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Episode 5: People, Process, Panic - The Human Side of Incident Response
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About this listen
In this episode, we explore what happens when a single wrong handle froze a weld cell at a Tier-2 auto supplier. Not malware, just a human under pressure. If you run a plant, a shift, or a P&L, this one’s for you.
Chapter 1 - The Rivermount Components Incident
Chapter 2 - Why Smart People Make Frantic Choices
Chapter 3 - Incident Command That Fits a Tier-2 Plant
Chapter 4 - Training That Sticks
Chapter 5 - Culture Tools That Reduce Errors
Chatper 6 - The 72-Hour Skill-Drill Challenge
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.