
Episode 3: Building the Legal Supply Chain of the Future
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About this listen
Episode 3 examines how lessons from IT’s vendor management mistakes can guide legal operations in building smarter, more resilient supplier ecosystems.
Thomas Pearson and Dino Eliopulos revisit IT’s history of over-reliance on single vendors, mega-project failures, and weak governance — and map these pitfalls to today’s legal panels and law firm engagements. They argue for outcome-based incentives, greater transparency, and continuous evaluation as the hallmarks of the “panel of the future.”
Key takeaways:
- Why over-consolidation and bloated panels both undermine value.
- How to balance global firms, niche specialists, and innovative providers in a modern ecosystem.
- The importance of outcome-based pricing and transparency in reshaping law firm relationships.
For legal ops leaders, this conversation offers a blueprint for evolving vendor relationships into strategic partnerships, supported by governance, performance metrics, and technology platforms.
White Paper Download: https://knowledgebase.fulcrumgt.com/wp-content/uploads/2025/08/RLLB_Article_DEliopulos.pdf