
Episode 24: Peter Madden
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About this listen
Join host Josh Cunningham on the Five-Star Company Culture podcast for an engaging conversation with Peter Madden, a restaurateur with 40 years of experience, as he shares his journey from working at Domino's Pizza to owning multiple restaurants and transitioning into consulting. This episode delves into the importance of hard work, efficient systems and processes, and the impact of a strong company culture on employee morale and customer satisfaction. Peter discusses his approach to building a cohesive team through relatable core values, enhancing customer experience by empowering employees, and his shift towards consulting to help other restaurant owners improve their operations for better profitability and work-life balance. This episode is essential listening for restaurateurs, small business owners, and entrepreneurs seeking to leverage culture and systems for business success.