
Episode 2: The Importance of Discovery
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About this listen
The fate of most deals, good or bad, is determined on the very first call.
In this episode we'll unpack the Discovery call and how to make it optimally effective with real world techniques and advice.
- Desired outcomes
- Key questions to ask
- Customer-centric discovery
- Separating pretenders from contenders
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.