Episode 2: Empathy, the secret sauce to understanding your customers. And their pains
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Episode 2: Empathy, the secret sauce to understanding your customers. And their pains
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About this listen
What is the challenge you are working on? A new product or a new process? Before you brainstorm solutions, it is helpful to look at the problem at bit closer. What are the core aspects? What is really behind it? What do you really want to solve?
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.