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In this raw and powerful episode of The Life of KG, host Katie Godfrey is joined by her close friend and fellow beauty business owner Amy Lewis for one of the most honest conversations to date. If you’ve ever dealt with staffing challenges, toxic work culture, theft, or betrayal in your salon or clinic, this episode is an absolute must-listen.Together, Katie and Amy open up about:- The real reason salon owners consider shutting up shop- Creating a healthy and empowering team culture (and how it starts at the top)- The balance between hiring, firing, and trusting your gut- Legal and emotional boundaries when staff leave and start competing- The shocking and sometimes traumatic experiences they’ve faced, including theft, voodoo dolls, and false rumours- Why open communication with your team is essential for success- How to protect your business from client poaching and data breaches- Building long-lasting loyalty with clients and staffPlus, Katie gets deeply personal, sharing a moment in her business journey that nearly broke her, and how she made it through.This episode is your behind-the-scenes look at the reality of running a salon, spa, or aesthetic clinic. Expect truth bombs, laughter, hard lessons, and practical wisdom that every business owner needs to hear.