Our determined duo, Rona Lewis and Jeffrey Hansler, are at it again. This week on Biz-Souls, they rev their engines for a follow-up to last week’s dive into the W. Edwards Deming 14 Principles, this time zooming in on several of Toyota’s 14 management principles (yes, that means we’re going lean — and yes, Jeffrey may interrupt again because ADHD + excitement = chaos with a mission).

While Jeffrey’s ADHD provides some interesting anticidents (we’ll get to that), we need to clarify three things before you press play:

1. His awareness of his new self-improvement plan — to be a better listener and not interrupt others because of his excitement (or fear of *not remembering the point he’s dying to make) — is good. Yes, he did interrupt several times before he shared his new project.

2. Jeffrey does a great deal of skim-reading and doesn’t always remember the exact figures or the context of the figures. Example: his quote about bot postings “smudged” some of the details — which according to Statista is 50 % of all internet traffic is non-human and 37 % are bad bots. Don’t ask which report he actually read.

3. Which brings us to his comment about Panasonic’s CEO’s 100-year plan – it was a 2015 update shared by participants from Panasonic in one of his programs — not the 1995 date he put during the podcast. Devil is in the details… or at least in the earshot of our Biz-Souls duo in their quest to bring to light better ways for organizations to grow and thrive.

Tune in for laughter, real talk, lean wisdom, and yes — a little organizational mis-adventure. Because in stressful times, efficient and effective organizations aren’t just nice to have — they’re survival tools. Rona and Jeffrey bring you the soul of business… with a twist of Toyota.

To make the most of this week’s Toyota-principles topic, these earlier Biz-Souls episodes are:

Episode 190 – “When the Going Gets Tough…” (Deming 14 Principles)

https://www.biz-souls.com/episodes/episode-190-when-the-going-gets-tough

Episode 161 – “Consensus? All in Favor of Failing — Say Aye!”

https://www.biz-souls.com/episodes/episode-161-consensus-all-in-favor-of-failing

Episode 177 – “Biz-Souls with Margie Zable Fisher”

https://www.biz-souls.com/episodes/episode-177-margie-zable-fisher

Episode 127 – “Tickled about Piccles! A Unique Way of Connecting Communities”

https://www.biz-souls.com/episodes/episode-127-tickled-about-piccles

Episode 128 – “Insuring HR is Taken Care of with Innovative Approaches”

https://www.biz-souls.com/episodes/episode-128-insuring-hr-is-taken-care-of