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Episode 18: Managing Expectations

Episode 18: Managing Expectations

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 On Episode 18, Marc and John lead a discussion about managing expectations in the fire service, the fire house, and on our crews. We talk about what we are selling as a profession, what we are selling within our departments, and how to set our people up for success by using expectations with those we work alongside every tour. There are some agreements, some disagreements, and ultimately a great conversation of different perspectives and experiences. Enjoy!
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