Episode 14: Compassion and Connection: Inside the World of Client Service
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Episode 14: Compassion and Connection: Inside the World of Client Service
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About this listen
With a background in human services and a commitment to empathy, Renee explains the importance of listening, building trust, and showing compassion to clients, especially those in crisis. She highlights how personal interactions and follow-ups can lead to strong client relationships, positive reviews, and client retention. The conversation also touches on the rewarding aspects of working in personal injury law and maintaining a supportive work environment.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.