After telling her sales coach she had “no leads,” Angela Tan realized the problem wasn’t a lack of interest — it was a leaky backend. In this episode of Hands-Off Hospitality, Angela walks you through the real-time audit she ran on her own business systems and what she uncovered.

From clunky CRM processes that scared off referrals… to wasted prep time before sales calls… to a missed opportunity to grow her top lead source — referrals — Angela breaks down exactly what was slowing her down and how she rebuilt it using Airtable and Fillout.

If you’ve ever avoided your CRM, lost track of warm leads, or felt like your client experience was a little too chaotic to scale… this one’s for you.

You’ll hear what made her finally ditch HoneyBook, how she cut 15 minutes off every sales call, and the backend tweaks that now help her show up more confident, prepared, and profitable.

Need support uncovering the silent leaks in your own business? Book a Backend Revenue Audit: https://thesystemsrx.com/backend-revenue-audit

If you enjoyed this episode, be sure to subscribe so you never miss a new one — and if you’re feeling generous, I’d love it if you left a quick rating and review. It helps more folks find the show (and makes my day)!

Connect with Angela:

• Website: thesystemsrx.com
• Instagram: @thesystemsrx
• Threads: @thesystemsrx