• #Ep14 - 'How to understand what your customer really wants' - Lee Feinberg

  • Oct 12 2021
  • Length: 35 mins
  • Podcast
#Ep14 - 'How to understand what your customer really wants' - Lee Feinberg cover art

#Ep14 - 'How to understand what your customer really wants' - Lee Feinberg

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  • Summary

  • In #Ep14 of The Data Leadership Podcast I sit down with Lee Feinberg to talk about the importance of focusing on the customer in Analytics. Lee is an experienced Data Leader, Educator and Data Visualisation specialist. We cover: - Lee's journey so far - 0:42 - The Customer is the goal - 7:45 - Why we have to shift the focus - 9:20 - Soft vs Hard skills - 12:42 - Taking accountability - 15:15 - Data Leaders perspective - 20:48 - Soft skills in the hiring process - 23:29 - The need for change in education - 25:22 - Key takeaway - 30:23 Lee Feinberg - President (DecisionViz) - https://www.linkedin.com/in/leefeinberg/
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