Ep. 77 Put a Fence Around Your Herd: Keep Customers from Wandering Off
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Ep. 77 Put a Fence Around Your Herd: Keep Customers from Wandering Off
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About this listen
In this episode Justin Miller discusses the “put a fence around your herd” approach to client retention — why consistent communication matters and how it prevents competitors from stealing customers.
Learn practical tactics like newsletters, greeting cards, client gifts, check-in calls, and events to strengthen relationships, reduce churn, and grow your business more cost-effectively.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.