Ep 57: Dr. Nikki Robinson: Why Security Teams Fail at Human Factors
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Ep 57: Dr. Nikki Robinson: Why Security Teams Fail at Human Factors
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About this listen
It takes an advanced degree to understand the psychology behind why users hate security controls, so we got someone with two: Dr. Nikki Robinson, DSc Cybersecurity, PhD Human Factors. Nikki joins us to break down the real reasons security implementations fail—and how to fix them.
What You'll Learn:
🔹Why vulnerability scoring goes wrong (hint: it's not the tech)
🔹How to get 99% patching rates through automation
🔹The psychology behind user resistance to security controls
🔹Why developers say "I can't implement secure code" (and what to do about it)
🔹Human factors engineering for cybersecurity practitioners
Real-World Insights:
♦️From 60% to 99% vulnerability remediation in 6 months
♦️Why 600-page security policies guarantee failure
♦️The empathy approach to security policy enforcement
♦️API sprawl and agentic AI risks keeping security pros awake
Dr. Robinson combines IT operations experience with advanced degrees in cybersecurity and human factors psychology. Her research reveals why traditional security approaches create resistance—and practical frameworks that actually work.
She also schools us in how to make a tequila sunrise (technique matters!)